This year’s Dreamforce event brought together over 170,000 people in downtown San Francisco for its 16th year. One of the major themes discussed was how to cut through the noise to create a better customer experience through the use of artificial intelligence (AI) and digital engagement.
What can happen in a year? The calendar turns from month to month twelve times. A single champion is crowned in each major sports league around the world. And Aktana and MSD can increase their deployment of Veeva CRM Suggestions from one country to three, and one therapy to nine! In 2016, we presented the […]