Determine how ready your company is for a Next Best Action program, and which use cases can best be supported for launch with a rapid assessment of your data and infrastructure. Identify gaps and create a plan for success.
Aktana will provide a detailed assessment of what’s needed to be successful through a combination of customized key stakeholder interviews and benchmarking vs.comparable client journeys to determine how well your organization is aligned on Next Best Action elements from vision to technology approach, and how best to measure success.
Let us take a deep dive into your current program to evaluate the success and impact to the business looking at both behavioral (e.g. engagement) and performance (e.g. Rx changes) related to productivity and sales. We will challenge current processes and make recommendations for how and or where to gain greater impact.