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This is Intelligent Customer Engagement

Using embedded artificial intelligence refined by real‑time human insight, Aktana gives life sciences commercial teams the information they need to improve the customer experience.

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Knowledge when it's needed.

Committed to inspiring better patient care, Aktana's AI helps life sciences companies build stronger relationships with healthcare providers by ensuring every interaction is tailored to individual needs and preferences.

Aktana’s AI-driven next-best-action platform integrates with every data source and major player in your commercial tech stack, transforming mountains of data into clear recommendations delivered into existing workflows. By embedding intelligence throughout the entire omnichannel ecosystem, Aktana makes every customer journey feel like a continuous conversation—seamless, well-timed and always relevant.

Today, more than half of the top-20 global pharmaceutical companies use Aktana’s AI-enabled Contextual Intelligence Engine to coordinate and optimize personalized omnichannel engagement at scale.

Our Customers

More than half of the top 20 global life sciences companies rely on Aktana for intelligent customer engagement, with over 300 brands around the world live today.

Merck
EliLilly
Bayer
GSK
MSD
LEO
Novartis
Biogen
Novo Nordisk
Boehringer Ingelheim
UCB
Pfizer
Janssen
EMD Serono

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PM360 features Aktana’s Deepak Patil: How AI Can Help Medical Science Liaisons Juggle Their Ever-Growing Responsibilities

MSLs are now at the forefront of operations, strategy, and execution. Rather than spending their time trying to consolidate information from dozens of fragmented data sources, MSLs need to focus on cultivating new relationships with KOLs using AI-driven platforms that streamline information and generate reliable insights for greater success. Read more on PM360.

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