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This is Intelligent Customer Engagement

Using embedded artificial intelligence refined by real‑time human insight, Aktana gives life sciences commercial teams the information they need to improve the customer experience.

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Knowledge when it's needed.

Committed to inspiring better patient care, Aktana helps life sciences companies build stronger relationships with healthcare providers by ensuring every interaction is tailored to individual needs and preferences.

Aktana’s AI-driven next-best-action platform integrates with every data source and major player in your commercial tech stack, transforming mountains of data into clear recommendations delivered into existing workflows. By embedding intelligence throughout the entire omnichannel ecosystem, Aktana makes every customer journey feel like a continuous conversation—seamless, well-timed and always relevant.

Today, more than half of the top-20 global pharmaceutical companies use Aktana’s AI-enabled Contextual Intelligence Engine to coordinate and optimize personalized omnichannel engagement at scale.

Our Customers

More than half of the top 20 global life sciences companies rely on Aktana for intelligent customer engagement, with over 300 brands around the world live today.

Novo Nordisk
LEO
Boehringer Ingelheim
Biogen
Merck
EMD Serono
EliLilly
Chugai
Pfizer
Novartis
UCB
Bayer
Janssen
GSK
MSD

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Applied Clinical Trials features Aktana’s 2022 Predictions

Which technology trends will define the life sciences industry in 2022? Aktana’s Owen Bidder and Matthew Van Windergen join other industry leaders from Veeva, Medable and more to share their predictions with Applied Clinical Trials. Read the full article here.

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