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This is Intelligent Customer Engagement

Using embedded artificial intelligence refined by real‑time human insight, Aktana gives life sciences commercial teams the information they need to improve the customer experience.

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Knowledge when it's needed.

Committed to inspiring better patient care, Aktana helps life sciences companies build stronger relationships with healthcare providers by ensuring every interaction is tailored to individual needs and preferences.

Aktana’s AI-driven next-best-action platform integrates with every data source and major player in your commercial tech stack, transforming mountains of data into clear recommendations delivered into existing workflows. By embedding intelligence throughout the entire omnichannel ecosystem, Aktana makes every customer journey feel like a continuous conversation—seamless, well-timed and always relevant.

Today, more than half of the top-20 global pharmaceutical companies use Aktana’s AI-enabled Contextual Intelligence Engine to coordinate and optimize personalized omnichannel engagement at scale.

Our Customers

More than half of the top 20 global life sciences companies rely on Aktana for intelligent customer engagement, with over 300 brands around the world live today.

Chugai
Pfizer
UCB
EMD Serono
Novartis
Novo Nordisk
GSK
EliLilly
Boehringer Ingelheim
Biogen
MSD
LEO
Merck
Janssen
Bayer

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Aktana Launches Next Generation of its Contextual Intelligence Engine to Accelerate Enterprise-Wide AI Adoption

Aktana Launches Next Generation of its Contextual Intelligence Engine to Accelerate Enterprise-Wide AI Adoption New engine integrates all sources of insight and uses transparent AI to overcome barriers to scale SAN FRANCISCO, Oct. 6, 2021 (GLOBE NEWSWIRE) – Aktana, the leader in intelligent customer engagement for the global life sciences industry, today announced its Contextual Intelligence […]

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