Target icon Scale icon Filter icon

This is Intelligent Customer Engagement

Using embedded artificial intelligence refined by real‑time human insight, Aktana gives life sciences commercial teams the information they need to improve the customer experience.

Watch video

Knowledge when it's needed.

Committed to inspiring better patient care, Aktana's AI helps life sciences companies build stronger relationships with healthcare providers by ensuring every interaction is tailored to individual needs and preferences.

Aktana’s AI-driven next-best-action platform integrates with every data source and major player in your commercial tech stack, transforming mountains of data into clear recommendations delivered into existing workflows. By embedding intelligence throughout the entire omnichannel ecosystem, Aktana makes every customer journey feel like a continuous conversation—seamless, well-timed and always relevant.

Today, more than half of the top-20 global pharmaceutical companies use Aktana’s AI-enabled Contextual Intelligence Engine to coordinate and optimize personalized omnichannel engagement at scale.

Our Customers

More than half of the top 20 global life sciences companies rely on Aktana for intelligent customer engagement, with over 300 brands around the world live today.

MSD
GSK
Novartis
EMD Serono
UCB
Pfizer
Merck
Boehringer Ingelheim
EliLilly
Janssen
Biogen
Novo Nordisk
LEO
Bayer

Latest News

View All

Almirall Deploys Aktana’s Contextual Intelligence 360 to Optimize Customer Engagement

Almirall Deploys Aktana’s Contextual Intelligence 360 to Optimize Customer Engagement Almirall, LLC achieves 86% user engagement and a dramatic rise in field rep productivity SAN FRANCISCO, May 4, 2022 (BUSINESSWIRE) – Aktana, the leader in intelligent customer engagement for the global life sciences industry, announced that Almirall, LLC selected its Contextual Intelligence Engine for nationwide rollout across […]

Read More