The Anatomy of a CRM Suggestion

With the average rep juggling 80-100 physicians in one territory, multiple communication channels and a pharma market that’s changing every day, it’s not surprising that CRM suggestions have emerged as one of the most impressive tools in today’s pharma marketing arsenal. Just a few lines of text have the power to eliminate hours of work […]

Aktana Featured in PharmaVoice

January 11, 2016/Anand Desai/Decision Support

In the face of change, we must adapt. That’s the conclusion reached by the leading life sciences industry publication PharmaVOICE in its feature article, “Sales Reps: A Changing Conversation,” which features Aktana CEO David Ehrlich. The article explores the rapid evolution of the pharmaceutical sales industry and outlines what reps can do to remain essential […]

Six Essentials to Pharmaceutical Multichannel Marketing

MCM has become such a common topic in the pharma industry, it needs no explanation of the acronym. Its increasing importance is a natural outgrowth of the way information is consumed in our evolving world as well as more specific changes affecting the healthcare industry. Yet, most pharma companies struggle with how to launch programs […]

The Quarterback/Offensive Coordinator Relationship in Pharma

As multi-channel marketing becomes more prevalent in the pharmaceutical industry, so does talk of making the sales representative the point person for multi-channel touches. The most common analogy I’ve heard is the rep being the “quarterback” of their territory. They are given a playbook, but make the calls at the line based off of their […]

Decision Support: A Six-Part Series – Part 6

September 8, 2015/Derek Choy/Decision Support

Today we arrive at the final part of our Six-Part Decision Support series. So far, we have reviewed the five key tenets of decision support design and the four most common categories of use cases. But even the best designed decision support program can fail to deliver results if it is not implemented well. Below […]

Decision Support: A Six-Part Series – Part 5

As we continue to review the common use cases faced by pharmaceutical companies regarding rep decision support, we move from the categories of Execution and Impact, which we covered in Part 4 of our series, to Agility and Coordination. Agility “The only constant in life is change.” It’s unlikely that the Greek philosopher Heraclitus had […]

Decision Support: A Six-Part Series – Part 4

Welcome back to the Decision Support Series! Today we move on from “best practices in DSE Design” to “common use cases.” Understanding these cases helps companies looking to get started with Decision Support tailor their initiatives towards specific challenges or outcomes that are most relevant to their business. The use cases we’ve seen most frequently […]

Decision Support: A Six-Part Series – Part 3

In this six-part blog series, we’ve been sharing best practices for Decision Support design, application and implementation. In Decision Support Part 1 and Decision Support Part 2 we covered the first three of our five key design tenets for Decision Support. Today we’ll cover the last two: Less is More. Make it Real. Keep it Current. […]

Decision Support: A Six-Part Series – Part 2

We began this six-part blog series last week, with the goal of sharing best practices for Decision Support design, application and implementation.  In Part 1 of the Decision Support series, I described the journey we traveled to land on 5 key tenets of Decision Support design and then explained why ‘Less is More’.  As a […]

Decision Support: A Six-Part Series – Part 1

Things move fast around here at Aktana, but occasionally we get the opportunity to reflect on learnings and share best practices with our peers.  Such an opportunity occurred at the Veeva Commercial Summit two weeks ago where we presented with our customer Pfizer on the topic of connecting personal and digital customer engagement.  Both Pfizer […]