Business Transformation Consulting
Fine-tune your omnichannel strategies, optimize customer journeys, and maximize ROI with expert guidance and tailored accelerator services.
Identify the best use cases for your Next Best Action program with a Data Readiness Assessment
Determine how ready your company is for a Next Best Action program, and which use cases can best be supported for launch with a rapid assessment of your data and infrastructure. Identify gaps and create a plan for success.
Get your company aligned from vision to technology – Organizational Readiness Assessment
Aktana will provide a detailed assessment of what’s needed to be successful through a combination of customized key stakeholder interviews and benchmarking vs. comparable client journeys to determine how well your organization is aligned on Next Best Action elements from vision to technology approach, and how best to measure success.
Get more out of your Next Best Action program – Impact Analysis
Let us take a deep dive into your current program to evaluate the success and impact to the business looking at both behavioral (e.g. engagement) and performance (e.g. Rx changes) related to productivity and sales. We will challenge current processes and make recommendations for how and or where to gain greater impact.
