By Mike Weber Healthcare providers (HCPs) have never been “easy” to reach. But today—between the deluge of communication in digital channels, the increasingly complex landscape of therapies and treatment protocols, and the expectation for highly personalized interactions in all aspects of consumer life—the bar for what merits HCP attention is higher than ever. If brands […]

Are We There Yet? Reaching “True” Omnichannel with Deborah Cava In Episode 13 of Contextual Intelligence, we interview Deborah Cava, U.S. Oncology Portfolio Strategy Marketing Director at Merck—the company she’s called home for her entire 32-year career. From the field sales arms race of the 90s to the industry’s current obsession with omnichannel, Deb has […]

Sowing the Seeds for Digital Transformation with Francesca Wuttke In Episode 12 of Contextual Intelligence, we interview Francesca Wuttke, Chief Digital Officer at Almirall. With an impressive background that includes earning her Ph.D. in Pharmacology, starting and running a biotech consultancy, and holding global strategy roles at Novartis and MSD, Francesca has seen and studied […]

Decision Intelligence and Data Storytelling  with Ganes Kesari In episode 11 of Contextual Intelligence, we interview Ganes Kesari, Chief Decision Scientist and co-founder of Gramener, which uses the power of storytelling to help businesses make smarter, data-driven decisions. In addition to shaping the vision at Gramener, the Forbes contributor and TedX speaker advises CIOs on […]

By Toni Cejas Aktana presents a three-part series focused on dispelling common AI misconceptions and how to engineer success that scales. In Part 3, we analyze past implementations to outline the key characteristics of every successful project. Catch up on Part 1 and Part 2 of our series here. Artificial Intelligence (AI) is becoming one […]

Alan Kalton and Graham Rapier Aktana presents a three-part series focused on dispelling common AI misconceptions and how to engineer success that scales. In Part 2, we discuss the myths surrounding costs of a global AI implementation, job replacement and the ideal time to scale up your efforts. It isn’t a lack of interest causing […]

Alan Kalton and Graham Rapier Aktana presents a three-part series focused on dispelling common misconceptions about AI scalability and how to engineer success after the pilot phase. In Part 1, we discuss the myths surrounding localization and foundational data requirements. Interest in Artificial Intelligence (AI) technology in commercial life sciences surged during the period of […]

Putting Customer-Centricity into Practice  with Grünenthal’s Florent Edouard In episode 10 of Contextual Intelligence, we interview Florent Edouard, Global Head of Commercial Excellence at Grünenthal. For the last 3 years, Florent has been reimagining the organization’s commercial model and cultivating a culture that’s relentlessly patient-focused and not afraid of change. Before that, he spent 12 […]

April 30, 2021/Aktana/Blog, Events

In commercial pharma’s complex and channel-heavy world, emerging and mid-sized biopharmas face the same demands for customer-centricity as top-10 global giants. The biggest difference? With leaner resources and smaller teams, implementing a streamlined, efficient process for personalizing the customer experience is even more imperative for SMB organizations. Using AI to Make a Big Impact for […]

As the number of vaccinated people continues to climb, “normal” is finally starting to feel within reach. But after a year of dramatic change and necessity-driven innovation, the life sciences industry is still deciding what normal is. That’s why this year’s NEXT Normal Summit was as timely as it gets. We were thrilled to watch […]